Digital Experience
delighting the consumer
Positive, seamless and fast user experiences are increasingly vital to any online business, and CDL has invested extensively in R&D to create solutions that delight consumers. Applying technologies such as machine learning, artificial intelligence, chat and voice interfaces, CDL works with partners to transform shopping experiences and meet the expectations of today's digital consumer.
delighting the consumer
Positive, seamless and fast user experiences are increasingly vital to any online business, and CDL has invested extensively in R&D to create solutions that delight consumers. Applying technologies such as machine learning, artificial intelligence, chat and voice interfaces, CDL works with partners to transform shopping experiences and meet the expectations of today's digital consumer.
leading the way
Honcho Chief Executive, Gavin Sewell:

"Being able to draw on CDL's insurtech experience and domain knowledge has been invaluable in preparing for launch."
leading the way
Honcho Chief Executive, Gavin Sewell:

"Being able to draw on CDL's insurtech experience and domain knowledge has been invaluable in preparing for launch."
empowering agents
As well as enhancing consumer touchpoints, elegant and intuitive interfaces bring real business benefits when it comes to training and empowering contact centre agents to guide customers through sales and administration processes. CDL systems will drive the agent to the 'next best action', supporting outstanding customer service and maximising business opportunities.
empowering agents
As well as enhancing consumer touchpoints, elegant and intuitive interfaces bring real business benefits when it comes to training and empowering contact centre agents to guide customers through sales and administration processes. CDL systems will drive the agent to the 'next best action', supporting outstanding customer service and maximising business opportunities.