Conversational
voice interface
CDL's insurtech solutions provide consumers with more convenient and intuitive ways to access their insurance information. Our fully integrated voice interface enables customers to view and amend their policy details by directly conversing with Amazon's Alexa, removing the need for lengthy quotation forms and time spent on hold.
voice interface
CDL's insurtech solutions provide consumers with more convenient and intuitive ways to access their insurance information. Our fully integrated voice interface enables customers to view and amend their policy details by directly conversing with Amazon's Alexa, removing the need for lengthy quotation forms and time spent on hold.
chatbots
Likewise, our chatbots allow customers to generate car and home insurance quotes through a more natural, conversational style interface on mobile devices. This promises to revolutionise the customer journey, making the insurance shopping experience less onerous for consumers and more efficient for retailers.
chatbots
Likewise, our chatbots allow customers to generate car and home insurance quotes through a more natural, conversational style interface on mobile devices. This promises to revolutionise the customer journey, making the insurance shopping experience less onerous for consumers and more efficient for retailers.
virtual call centre
Driving innovation, CDL has extended its conversational capability with the creation of a 'virtual call centre' model. This groundbreaking proposition deploys voice recognition technology to manage responses to frequently asked questions and to facilitate the completion of administration tasks, such as mid-term adjustments.
virtual call centre
Driving innovation, CDL has extended its conversational capability with the creation of a 'virtual call centre' model. This groundbreaking proposition deploys voice recognition technology to manage responses to frequently asked questions and to facilitate the completion of administration tasks, such as mid-term adjustments.